Privacy Policy — VapesOz

Effective Date: 1-12-2025

VapesOz is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect the personal information of visitors and customers who interact with our online vape store (“Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following personal information from you when you use our Website:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Date of birth or age verification details
  • Payment information (processed securely through our payment gateway)
  • Device and analytics data via cookies (through Google Analytics)

2. How We Use Your Information

We use the collected information for purposes including:

  • Processing and fulfilling your orders
  • Providing customer service and support
  • Verifying your age (18+) for legal compliance
  • Managing deliveries and shipping
  • Improving our website, products, and services through analytics
  • Complying with Australian law and regulatory requirements

3. Cookies and Tracking

Our Website uses cookies and similar technologies to enhance user experience and analyze traffic.
We use Google Analytics to collect anonymous data about how visitors interact with our site.
You can disable cookies in your browser settings, though some site functions may not work properly without them.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties.
However, we may share information when necessary with:

  • Payment gateways (e.g., Pin Payments) for processing transactions
  • Shipping and delivery providers to fulfill orders
  • Legal or regulatory authorities, if required by law

Each third party we work with is required to handle your data securely and in compliance with applicable privacy laws.

5. Payment Processing

All payments on our site are securely handled by Pin Payments or other authorized gateways.
We do not store your credit card or payment details — these are processed directly by the gateway in accordance with PCI DSS standards.

6. Age Verification and Legal Use

Our website and products are intended for adults aged 18 and over only.
By using our Website or making a purchase, you confirm that you are at least 18 years of age.
We may request verification to comply with Australian vaping and nicotine regulations.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, please note that no online transmission or storage system is completely secure, and you use our site at your own risk.

8. Access and Correction

You may request access to the personal information we hold about you or request corrections by contacting us using the details below.
We will respond to all legitimate requests in accordance with Australian privacy law.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
We encourage users to review this page periodically to stay informed about how we protect their information.

10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

VapesOz
Perth, Western Australia
📧 Email: vapesozstore@gmail.com
🌐 Website: [Insert Domain Once Live]